Privacy Policy

1. Introduction

At MicroSaaSLink ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at microsaasl.ink and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this privacy policy. You are encouraged to periodically review this privacy policy to stay informed of updates.

2. Personal Data Collection

We collect personal data that you voluntarily provide to us when you register on our website, express an interest in obtaining information about us or our products and services, or otherwise contact us.

2.1 Information We Collect

The personal information we currently collect includes:

• Full name
• Email address
• Username

We do not collect any additional personal information beyond these items unless explicitly stated in our updated policies.

2.2 Registration Methods

You can register on our platform through:

• Direct registration - providing your username, full name, and email address
• Social login via Google - we collect the same information (username, full name, email) from your Google account

3. Use of Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage data, and improve our services.

3.1 What Are Cookies

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

3.2 How We Use Cookies

We use cookies for the following purposes:

• Essential cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Analytics cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functionality cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

3.3 Your Cookie Choices

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience.

4. Usage Data and Analytics

We collect usage data regarding how you interact with our platform. This includes details such as pages visited, time spent on the site, features used, and other interaction metrics.

4.1 Analytics Tools

We use third-party analytics tools to help monitor and improve our service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the website.

4.2 Purpose of Analytics

We use this data to:

• Analyze how our service is used
• Improve our service functionality
• Monitor the performance of our website
• Enhance user experience

5. Third-Party Services

We may use third-party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys.

5.1 Payment Processing

We use Paddle as our payment processor. When you make a purchase, we may share your name and email address with Paddle for security and verification purposes only. Please refer to Paddle's privacy policy for details on how they handle your personal information.

5.2 Social Login

If you choose to register or log in using Google, we will receive basic profile information from your Google account. The information we receive will be used in accordance with this Privacy Policy.

6. Data Retention Policy

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy.

6.1 Active Accounts

We will retain and use your personal information for as long as necessary to provide you with our services and as needed to comply with our legal obligations.

6.2 Account Closure

If you request to close your account, we retain your data for up to one month in case you decide to reactivate your account. After this period, your data will be permanently deleted from our systems.

7. Data Protection Measures

The security of your personal information is important to us. We implement industry-standard security measures to protect your personal data.

7.1 Security Practices

These measures include:

• Encryption: Data is encrypted during transmission and while stored.
• Access Controls: Only authorized personnel have access to your data, and access is logged and monitored.
• Regular Audits: We perform routine security audits and vulnerability assessments to ensure our systems are secure.
• Secure Infrastructure: Our servers are protected by firewalls and are hosted in secure data centers with restricted physical and digital access.

7.2 Data Breach Procedures

In the event of a data breach that may compromise the security of your personal information, we will notify you and any applicable regulators as required by law.

8. International Data Transfers

We may transfer your data to servers or third-party service providers located in other countries.

8.1 Legal Safeguards

When such transfers occur, we ensure that:

• Data is protected through mechanisms such as Standard Contractual Clauses (SCCs) or other approved transfer frameworks.
• All international transfers comply with applicable data protection regulations to maintain a similar level of protection to that provided in your home jurisdiction.

8.2 Compliance

MicroSaaSLink is headquartered in Kenya. We comply with Kenyan data protection laws and work to ensure compliance with international data protection standards.

9. Data Subject Rights

We respect your privacy and uphold your data protection rights. Depending on your location, you may have certain rights regarding your personal data.

9.1 Your Rights

These rights may include:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: If any of your data is inaccurate or incomplete, you can ask us to correct it.
• Right to Deletion: You have the right to request that we delete your personal data, subject to certain legal obligations.
• Right to Restrict Processing: You may request that we limit the processing of your data in certain circumstances.
• Right to Data Portability: You can ask for your data in a structured, commonly used format to transfer it to another service provider.
• Right to Object: In some cases, you can object to the processing of your personal data (for example, for direct marketing purposes).

9.2 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond in accordance with applicable laws and within the statutory time frames.

10. Children's Privacy

Our service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• By email: [email protected]